Testimonials


We are grateful to the many clients who have provided thoughtful feedback and testimonials about their experiences with Black Cap Design. Out of respect for their privacy, we have removed names and identifying information where possible. If you are a prospective client looking to speak with someone about their experiences working with Black Cap Design, please contact us – we’re happy to provide formal references upon request.

“I truly can’t thank you enough – you far exceeded my expectations not only with the end result but also with the way you communicate, provide service and offer ideas and solutions …at every step of the way.”
Suzie Johnson-Smith
Facilitator, coach and consultant
https://suziejohnsonsmith.com

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“On behalf of the Board of Directors of the PCSA, I am writing to let you know how much we have appreciated the outstanding and ongoing service you have provided us in the (many, many) past years and most especially, during the re-launch of our website. You have been extremely attentive, detail-oriented and patient throughout the process. Because of your effort and professionalism, we have a new and beautiful website that is exactly what we need.”
Director of Fundraising and Promotions
Peterborough City Soccer Association
https://www.pcsasoccer.com

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“WOW! I am absolutely blown away. The website looks amazing. Since you came on board I have been more than happy with everything. We’re getting significantly more website inquiries that are turning into revenue generating leads, which is absolutely amazing! I also want to send you some praise from our office staff for the help you have provided – we all feel so much better working with Black Cap Design.”
General Manager and OH&S Trainer/Consultant
HRS Group Inc
https://hrsgroup.com

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“I cannot emphasize enough what a pleasure it has been to work with you. Your professionalism, experience and insights have been invaluable and have helped craft a website that looks fantastic.”
Board Member
Peterborough Historical Society & Hutchison House Museum
https://phs-hutchisonhouse.ca/

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“Thank you so much for all your hard work on this. You’ve been so speedy and made the whole process so easy. I appreciate it so much. The site is getting amazing reviews!”
All Tied Up Pet Services
https://www.alltieduppetservices.ca/

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“Thanks to Pat at Black Cap, I now have a website that showcases my work beautifully. Pat’s knowledge and experience have been evident throughout the design process as he helped me determine the features that would best suit my vision and needs. The site is easy to navigate on both laptop and mobile device and loads quickly; the content is well organized and easy to read and view; photos have been customized to work as headers for each section. I have really appreciated Pat’s quick responses and readiness to answer any questions I had, often with extensive explanations. Thank you!”
Windring Hand Crafted Pottery
https://www.windringpottery.ca

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“It has been a breeze working with you. You made an arduous task quite painless. Thanks for all the extra info on adding playlists and WordPress tutorial stuff. I’ll be coming back to you for your stealthy services. Thank you so much again for getting my foot in the door in representing myself professionally on the Web.”
Cymbolik Productions
https://cymbolik.net

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“Wow….the site looks great! I’ve checked it out on my laptop and phone. It’s really fantastic! You’ve done a wonderful job.”
Realist, Figurative Painter
www.annemariekornachuk.com

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“Pat Kenney at Black Cap Design did an excellent job in building my website. He achieved the look I envisioned from the start. For someone like myself who is not computer savvy, he communicated promptly, effectively and patiently addressed any questions I had about the project. He was professional at all times. I would recommend him to anyone!”
Jungian Analyst
www.brianmayo.ca

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“Thanks to Carrie Wakeford and Pat Kenney of Black Cap Design for updating www.speakersgroup.com. The WordPress training they provided was very much appreciated and even fun! From the first conversation to talk about the design, to adding the finishing touches the whole process was a pleasure.”
Speakers Group
www.speakersgroup.com

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“I had been doing my own web site since 2001.  I used a program that isn’t even available these days.  Due to its limitations and all the different types of computers, security on them etc my ordering process wasn’t so easy for all.  Needed to update the process and make it easier for customers to place an order.  Also always thought if the site ever has issues during the gardening season…   Decided sometime last spring to look at having it redone.   My goal was to learn a new program eventually and have the new site up and running for sometime in December 2015 in time for season 19.  I came up with some goals for the new site/layout and met with Pat in October 2015.  Was 10 minutes in and had decided he had the job.  Pat was easy to work with.  Emailing back and forth worked well for both of us. Knowing he was local was great as I believe in supporting businesses locally when we have a choice.  We both came up with some new ideas during the initial design process and during the construction.  I had a date in mind for launch and budget for his time and he respected both.   Due to me wanting to learn and do some of the work myself for some content, ‘plant inventories/control’ and shopping cart options he taught me along the way.  Suggested some great videos and now it has been launched I am very pleased with the results.  I have had a few customers already say one of the easiest shopping online experiences they had.  Was important to me to look professional but still have the personal touch.  I didn’t want it to look like a site only for mail ordering perennials.  Local customers can pre-order their plants and set up a pick up date! NO payment required until customers pick up which is what I had done prior. Thank you again Pat!”
Gardens Plus
www.gardensplus.ca

“Working with Black Cap Design has been a very rewarding experience. Pat and Carrie were a pleasure to work with, creative, knowledgeable, prompt and resourceful. Pat built a sophisticated website that required much customized programming in order to achieve a wish list made up of very unique requirements. The new Sustainable Peterborough website indeed meets all the requirements on our initial wish list, and has received numerous positive reviews from the Sustainable Peterborough Coordinating Committee, Sustainable Peterborough Partner Organizations, as well as members of the community.”
Sustainable Peterborough
http://sustainablepeterborough.ca

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“Members of the Lakefield Horticultural Society are thrilled with the new website developed by Black Cap Design.  They made the transition from the old and onerous website a breeze.  Editing and updates are now a pleasure instead a dreadful task!  They understood thoroughly what we were after and completed the job faster than expected. The new website looks beautiful! We would highly recommend them without hesitation.”
Lakefield Horticultural Society
http://www.lakefieldhort.org

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“As an artist, I had a creative vision for my site. Pat and Carrie were able to take that vision and make it work from a technical point of view, and answer all my questions along the way! Thank you Black Cap Design for all your knowledge and expertise in rebuilding my site!”
Anne’s Studio
www.annesstudio.com

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